- COMO & THE LAKE
Steven Dale Adkisson
Thank you so very much for the wonderful stay we enjoyed at the Palace Hotel from July 31-August 7, 2014. The location, the room, the food, the service were all beyond our expectations. We would particularly like to thank two of the ladies at the front desk who helped out so much with our questions and needs during our stay. Jessica, who helped tremendously with the boat and train schedules and our day trip to Milano, and I'm sorry to say I do not know the name of the other lady, but she was just as helpful in arranging for a rental car to be delivered to the hotel and in our stressful first days in dealing with our lost luggage. Many, many thanks to these two kind and considerate front desk staff members. Our visit to Lake Como was perfecto! The Palace Hotel has our highest recommendation.
The New Palace Hotel. The transformation of the Plinius Wing guestrooms rooms and corridors is complete and the results are luxurious and uplifting.
It’s evident that every finish and furnishing was designed with quality and finesse, and installed with precision – like a fine yacht.
Overlaying the entire establishment is the attentive, earnest hospitality delivered by GM Robert Webber and his colleagues in every department.
Polished service in the hotel restaurants and bar, in housekeeping, and at reception continue in the friendly Palace tradition, but with enhanced flair and consistency.
We enjoyed a perfect week at the Palace in June - and can't wait to return again.
Kadriye Sema TAN
Dear Mr. Webber,
We very pleased to stay at Palace Hotel.
Everything was fine. Garden, flowers, front desk personel, room, room lightnings, modern TV, beds, bath, breakfast., house keeping, and concierges. All of them were excellent. Thank you.
We conragulate you and your team, for making us very comfortable.
K. Sema TAN and her friends....
Mr. and Mrs. Robert Lorenzo
Just returned from celebrating our 40th wedding anniversary in Northern Italy, including 4 nights at the Palace Hotel. The Palace and its staff have provided us with the perfect stay in Como with its beautiful lake right outside our balcony. We had the opportunity, during our stay, to have at least 4 different staff members at the front desk provide us with helpful service. Each and everyone was polite, professional, intelligent, and friendly. The waiters and waitresses in the formal restaurant and the breakfast room ( more like a grand ballroom) were most courteous and professional. The food served at the hotel could not have been better. The total experience is that of the grand hotels of the 19th century. I didn't think places like this and service like this still exists. Truly a dream come true.
Kathleen and Robert Lorenzo, Long Island, New York, USA
It started with a big welcoming smile from reception, a lovely quiet room overlooking Como, a welcome drink that turned into a delightful 2 hours watching the Sunday visitors passing by - everything from the relaxing mood of the hotel, the staff to the warm weather during our stay left a wonderful impression of Como. Breakfast - just right for all tastes. We will no doubt wish to return soon.
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