Guest review

Excellent experience

Abel Sierra

Sadly we have stayed at Palace Hotel for only one night. With an excellent view of the lake, our room was nice, large and very comfortable. The hotel staff made us feel at home. Thanks for everything !

Best place in Como

Elie & Marlene Chouchani

As a couple spending Valentine in Como, the hotel was a great choice, the location is perfect, the staff are very friendly and helpful, the room spacious, clean with a superb view for the lake the Valentine was very chic and tasty, with a touch of gastronomy ...Sure we suggest this hotel and our next stay at Como we will stay at Palace again,....Bravo to all the staff :)

Hotel and Restarurant to be Excellent


I found the hotel and the restaurant to be excellent. In particular, Jessica was most helpful.



We did enjoy our stay at the Palace Hotel for the New Year's Eve: the whole staff is friendly, helpful and pleasant, no matter what the problem might be.

A great BRAVO to the Maître, Christian, whose work (and Crêpes Suzette), efficiency and courtesy are excellent.

The location of the hotel is remarkable, with a splendid view all over the lake, very close to the heart of the city and the boat tours.

A fiew things we could deplore: the hotel, though magnificient, needs a reform, both internal and external; we also were surprised by the size of the room (we booked a lake view one but it did not match the pictures of the website, our room was very narrow); and also deplore the lack of shower enclosure.

But whenever we fly back to Como, we certainly will book with the Palace Hotel (or the Barchetta Excelsior) again.

Would recommend this hotel

Alan and Holly Freedman

 We stayed at the Palace Hotel in October 2012 and were very impressed with the great location on the lake, the room and the breakfast.  But more than anything else, it was the quality of the staff that made our stay exceptional.  The front desk was always helpful, from dinner reservations to train schedules, and they were always pleasant.  We certainly would recommend this hotel to our family and friends visiting Italy.