Excellent Stay

Tony Andony

We had an excellent stay at this hotel. From the moment we arrived to when we left we were treated so well by all the Staff. They assisted us with 'tourism info' that you would normally get from the Tourist Office and this they did with much more patience, suggestions and directions than the Ferry or Train Office. Their in-house restaurant was ourstanding. Great food and wine at reasonable prices and excellent service. My wife needed gluten free meals and not only did they do that well, they arranged for appropriate bread to be baked for her! The cleanliness of the housekeeping staff was 10/10. To sum up...do not stay any where else. This hotel and its Staff made our 4 day stay a very memorable occasion. Only one oversight by us was the automatic billing of our accomodation 7 days before we arrived. Whilst this is clear in their booking conditions, it is somewhat different to other hotels. If we venture to Como again we will only book the Palace Hotel. Exceptional and we rate it 11/10. Yes, that is eleven out of ten!